1 How I can Find Rugs and Carpets? 2 How I can Order your rugs? 3 Is there any discount in shipping if I buy more than one rug? 4 What's is your return policy? 5 What Mode of payments do you accept? 6 How I can track my order? 7 Why we use turkmencarpets.com to buy rugs? 8 What should I do if the rug not as described? 9 How do I cancel my order ? 10 Do you offer a Money Back Guarantee on all products?  11 I am a interior decorator, is there any discount for me? 12 Your rugs are professionally washed?     1 How I can Find Rugs and Carpets?   If you are looking for a rug or carpet you can go to our Carpets or Kilims page located on the left side menu. 2 How I can Order Your Rugs?   When you are on the item page, beneath every item we have placed an ID note it and in the Contact Us page do mention the ID of the product in which you are interested. 3 Is there any discount in shipping if I buy more than one rug?   Yes we offer discount to our valued customers, If you buy more than one item so we can give you discount in shipping charges 4 What's is your return policy?   We offer you 10 days money back guarantee, if due to any reason you don't like your purchase item so we can refund your purchase price excluding shipping charges 5 What Mode of payments do you accept?   We accept all major credit cards, Money orders, Certified Check. We also accept payments on installment basis. 6 How I can track my order?   When you submit your order through our Contact Us page, you shall be informed about the status of your product from time to time. Thus, we take complete care and responsibility that your order reaches your doorstep safe and sound. 7 Why we use turkmencarpets.com to buy rugs?   Most of peoples prefer turkmencarpets.com because we are the original manufacturer of outstanding carpets and Rugs. Thus there is no involvement of dealers or agents in between. Definitely you would be able to buy our items cheaper than local market rates. 8 What should I do if item is not as described?   If you get your item not as described, so you simply send us email and we can arrange for your refund and describe you how to send it back. 9 How do I cancel my order ? We don't offer cancellation of order after submitting. 10 Do you offer a Money Back Guarantee on all products?  Yes we do 11 I am a interior decorator, is there any discount for me? Yes we do offer special discount for interior decorator. 12 Your rugs are professionally washed?   Yes our rugs are professionally washed and cleaned. You will get your rugs in excellent condition.